# Hiring people who don't have CVs?

> Great cleaners, cooks, and hotel staff often don't have a CV. Here's how to write a short phone quiz instead, and let a hiring assistant handle the replies.

HTML page: https://www.bkkstaff.com/vi/hire/cleaning-hospitality
JSON: https://www.bkkstaff.com/vi/hire/cleaning-hospitality.json

A hotel needs two housekeepers. The manager asks for a CV and gets six, mostly from people who have never cleaned for work. Meanwhile, the experienced cleaners nearby never applied. They don't have a CV, and a job that asks for one feels like it's not for them.

For cleaners, cooks, servers, and many hands-on jobs, the best people prove themselves at work, not on paper. If your hiring needs a CV, you lose them before you start.

Ask questions, not for a CV

Instead of a CV, ask a few short questions people can answer on their phone. You learn more, and more of the right people apply.

Good questions for these jobs cover:

Where they live, and how they'll get to work

Which days and hours they can work

How long they've done this kind of work

When they can start

One real job question

How to write a phone quiz people finish

Five to eight questions. More than that and people give up halfway.

Short, plain words. Many applicants are reading in their second language.

Yes/no or pick-one where you can. Typing on a phone is slow.

One open question. It shows how someone thinks. "A guest says their room isn't clean. What do you do?"

Say how long it takes. "2 minutes, no CV needed" gets more people to start.

An example quiz

Housekeeper, hotel near Asok

1. Which area do you live in?

2. Can you work weekends? (Yes / No)

3. How many years have you worked as a cleaner or housekeeper?

4. Have you cleaned hotel rooms before? (Yes / No)

5. A guest says their room isn't clean. What do you do?

6. When can you start?

Questions to leave out

Only ask what the job needs. Don't ask about age, religion, ethnicity, marital status, or whether someone has children. These don't tell you if someone can do the job, and in many places it's unfair or illegal to screen on them.

An assistant who talks to every applicant

Now imagine an assistant who sends your quiz to every applicant, reads every answer, and messages the promising ones back in their own language: "Can you start on Monday?" The ones who can't do the hours get a kind no. You get a short list of people to meet.

That's what a hiring assistant from BKKStaff does for jobs like this. Applicants tap your hiring link and answer your quiz on their phone. Your assistant checks each answer against what the job needs, follows up in English, Thai, Spanish, Vietnamese, or Indonesian, sends polite declines, and gives you an interview shortlist.

You still interview, check references, and decide. It costs $99 USD for one open position for 30 days. See how it works.

Common questions

Is a quiz fair to experienced workers?

Yes. It's often fairer than a CV, because it asks about the work itself, not how well someone writes about it.

Who writes the quiz?

You tell us what the job needs during setup, and we set up the questions with you.

What if someone sends a CV anyway?

That's fine. Your assistant can read CVs and quiz answers for the same job.

Hiring for shifts at volume? Read high-volume hiring without a resume pile. Hiring a driver? See how to hire a driver in Bangkok. Posting in Facebook groups? See Facebook hiring applications.