Automated Recruiting Answering Service
When candidates keep asking the same questions, your inbox fills up and your time disappears. With BKK Staff’s Automated Recruiting Answering Service, you give applicants instant answers while freeing yourself to focus on real hiring decisions.
When candidates apply for your jobs, the questions start pouring in. You get the same messages over and over again: What are the hours? Where is the office? Do you offer part-time work? Can I start immediately? You already posted the details in your job ad, but candidates either skip it or want reassurance. Instead of spending your time answering routine questions, you end up stuck in your inbox or on your phone. That distraction slows down your hiring and takes you away from the real work of running your business.
As a small business or a lean HR team, you do not have a dedicated recruiter sitting around to answer candidate emails all day. Every minute you spend replying to candidates is a minute you could spend training staff, meeting customers, or reviewing applicants who are actually qualified. The result is frustration, wasted time, and a hiring process that feels heavier than it should.
Why you need an automated recruiting answering agent
You need a way to handle repetitive candidate questions without eating up your time. An automated recruiting answering agent is built to do exactly that. It acts as your always-on assistant, answering common questions instantly and only sending the tricky ones through to you. Your candidates feel supported and informed, while you stay focused on making the right hiring decisions.
This service is especially valuable if you are a small business owner or part of a small HR team. You do not have the luxury of ignoring candidate messages, but you also cannot afford to spend hours a day responding to questions. By letting an automated agent step in, you can give every candidate the information they need without breaking your stride.
The benefits are clear. You reduce candidate drop-offs, because people who get quick answers are more likely to complete the process. You improve your company image, because your response times look professional even if you are busy. Most importantly, you protect your own time while still giving candidates the respect and attention they expect.
How an automated recruiting answering agent works
The setup is simple. You provide your company information, job descriptions, and any key policies or FAQs that candidates typically ask about. This could include working hours, pay cycles, location details, dress code, or basic requirements. Our team uses this material to train your answering agent so it reflects your company and your roles accurately.
Once the agent is set up, it connects directly to your company’s contact form or a dedicated email address for applicants. When a candidate asks a question, the agent checks your documentation and provides a clear, friendly answer instantly. If the question falls outside the training material, the agent forwards it to you with a suggested draft reply. That way you never lose control, but you do not have to write every answer from scratch.
The system is built to reduce repetitive communication. Instead of responding to the same “When is the interview?” question ten times in a day, you let the agent do it. You only step in when a candidate asks something unique or sensitive, such as a salary negotiation or a specific accommodation request. This blend of automation and human oversight makes the process smoother for everyone.
How to get started with your automated answering agent
Getting started is straightforward. The first step is to gather the documents and details you already use when hiring. Think of your company profile, your job postings, and any onboarding information you often send to new staff. Do not worry about making it perfect. Even a simple one-page outline of your company rules and job requirements is enough to start.
Next, we set up your answering agent and train it on your content. You review the initial responses and add anything that might have been missed. Once approved, the agent goes live and begins responding to candidates immediately. You can choose to have it answer via your contact form, a company-branded email, or both.
From there, you can add new information whenever you want. If you launch a new role, change policies, or adjust benefits, the agent can be retrained quickly so it always stays up to date. The goal is to make your life easier, not to create another task. Within a few days, you can have a fully functioning recruiting answering agent working for you 24/7.
Frequently asked questions
Will candidates know the answers are automated?
No. The responses are written in clear, natural language based on your company’s information. To candidates it looks like your HR team is simply very fast at replying.
What happens if the agent cannot answer a question?
If the question is outside the provided training material, the system forwards it to you along with a draft response. You can send it as-is or adjust it quickly.
Do I need to provide a lot of documents to get started?
Not at all. A job description, company profile, and any common Q&A you already know will cover most cases. You can always add more later.
Can I update the agent with new information?
Yes. Whenever your policies or job details change, you can provide the updates and the agent will be retrained. Updates are quick and simple.
How does this help small teams specifically?
Small teams do not have time for endless candidate emails. The agent reduces the repetitive questions that eat up hours, giving you time back to focus on quality hires.
Is this secure?
Yes. Candidate data is kept private, and only the responses are generated. Messages that need escalation go directly to your inbox.
Can it handle multiple job openings at once?
Yes. The agent can be trained on multiple roles and will answer according to the specific job a candidate is applying for.
$49.00 - $99 one‑time setup + $49 per month