Polite decline
Every candidate hears back. Including the ones you'd never have written to.
When the Recruiting Agent decides a candidate isn't a fit, it sends a polite, dignified decline in their language. No ghosting, no silence, no friends-of-friends remembering you for it next year.
- Sent by the Agent, not a cron
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- Recruiter override always wins
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- Paced like a human
Hi Tom,
Thank you for applying for the Customer Service Representative role at Cascade Coffee, and for taking the time to answer the follow-up questions.
After reviewing everything, we've decided to move forward with other candidates whose experience more closely matches what the role needs.
We genuinely appreciate your interest and wish you the best in your job search.
— The team at Cascade Coffee
The problem
"Almost zero companies call you back to tell you that you didn't get the job."
That's the most common candidate complaint on Reddit, in Glassdoor reviews, and on every "worst hiring experience" forum. You know it's bad. You know your reputation depends on it. But you also can't write 200 personalised rejection emails on a Tuesday night. So you ghost — and the candidates remember.
What you get
Closure for everyone. With zero work.
Two honest decline paths.
Weak CV plus weak Agent-conversation replies → polite decline. No reply to the Agent's nudge within 36 hours → decline for non-response. Same dignified template either way; no one wonders where they stand.
In their language.
Decline emails go out in the same language the candidate applied in — 10 languages supported. No more sending an English "no thanks" to a Spanish-speaking applicant who wrote you in Spanish.
Recruiter override always wins.
Move any candidate to Hold or Interview from the dashboard or inbox and the Agent cedes — no decline goes out. Reverse a sent decline from the email log and re-engage. Nothing is final until you say so.
Questions
The hard ones.
When does the decline email get sent?+
When the Recruiting Agent reaches a confident "not a fit" verdict — either because the CV plus the candidate's replies don't clear the bar, or because the candidate didn't reply to the Agent's nudge within the response window. The decline goes out moments after the verdict; no daily batch, no "after 24 hours" cron.
Can I customise the decline message?+
Yes. Default copy is professional and warm. You can edit per-job or per-account. We won't let you send anything rude — that's your reputation.
What if I want to re-engage someone the Agent declined?+
Re-open any declined candidate from the dashboard and move them to Interview or Hold. The Agent stops, the scheduling flow takes over, and the candidate hears from you directly. Every decision is reversible.
Are the emails compliant with email and privacy rules?+
Yes. Every decline carries a working unsubscribe link, bounces and complaints are handled automatically, and a candidate who opts out stays out. You don't have to think about the email plumbing or worry about a complaint coming back to your inbox. More on security →
Stop reading resumes. Start interviewing the right people.
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- No card required
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- 30-day post duration
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- 7-day refund if zero applicants